Privacy Policy

1. Scope of this Policy

This Policy is an electronic record in the form of an electronic contract formed under the applicable law. This Policy does not require any physical, electronic or digital signature.

By accessing or using the Application or otherwise giving us your information, you undertake that you have the capacity to enter into a legally binding contract via this Policy, which constitutes a legally binding document between you and Hari Moradiya under the applicable law, in particular, the Indian Contract Act, 1872.

This Policy describes the types of information we collect, why and how we use it, with whom we share it, and the choices you can make about our use of the information. We also describe the measures we take to protect the security of your information and how you can contact us about our privacy practices.

This Policy may be amended from time to time. Any changes will become effective upon posting of the revised Policy on the Application. Your continued use of the Application thereafter will imply your unconditional acceptance of such updates.

2. Types of Information

We may collect, store and process Personal, Non-Personal and other third-party information.

2.1 Personal Information

Personal Information means any information that may be used to identify an individual, including but not limited to names, physical address, telephone number, date of birth, email address, or financial information such as bank account or card details. We limit the collection of Personal Information to that which is necessary for its intended purpose.

2.2 Non-Personal Information

Non-personal information includes your browser type, previously visited URLs, Internet Service Provider (ISP), television-related information (TV brand, model number), operating systems, and IP addresses. We may gather information regarding how many people visit the Application, pages visited, IP addresses, and the operating system used.

3. What Information is, or may be, Collected?

For a better experience while using our Application, we may collect Non-Personal Information including device type, unique identifiers (such as iOS Advertising ID), carrier, and other related information through mobile SDKs. This information may be used individually, aggregated, or combined with mobile identifiers and shared with third parties for advertising, attribution, analytics and research purposes (including Google AdMob and Google Firebase).

We may collect the following information:

• Your IP address and the source of your visit
• Cookies or similar tracking technologies used during your visit
• TV model, brand, and related device identifiers to enable remote control functionality
• Log of clicks within the application to navigate user preferences
• An anonymized device identifier assigned to the mobile device running the Application
• An Application instance identifier, reset each time the Application is reinstalled

We do not ask users for personal information such as first and last name, email address, or mobile phone number. Demographic data is inferred from the IP address.

3.1 Log Data

When you use our Application, if any errors occur, we may collect data and information ("Log Data") through third-party products. This may include your device's IP address, device name, operating system version, app configuration, timestamp of usage, key presses, button presses, taps, device connection success/failures, crash analytics data, and details about your television (brand, model, OS version, app version, etc.).

3.2 Third-Party Advertising

The Application may display third-party advertisements from ad networks and mediation partners. These third-party ad networks may collect certain data to serve personalized advertisements, including device identifiers, location information, or other non-personal data. We do not control the data collection practices of these third-party advertisers, and their privacy practices are governed by their own privacy policies.

3.3 Consent

By mere use of the Application, you freely, expressly, specifically and unconditionally consent to our use and disclosure of your Personal Information in accordance with this Policy. If you do not agree with the terms of this Policy, please do not use this Application.

3.4 Retention of Information

We retain your personal information for as long as required for the purposes stated in this Policy, or as permitted or required by law. When we no longer have a legitimate need to process your information, we will delete or anonymize it from our active databases.

• Personal data obtained upon purchase are retained as required by tax laws
• If you request deletion of your personal data, we will action this within a maximum of one month
• Personal data relating to promotions will not be retained for more than one month after the offer ends

You have the right to withdraw consent at any point by contacting our Consent Manager at harimoradiya123@gmail.com. Upon withdrawal, we shall erase all Personal Data provided by you, unless retention is required by law.

3.5 Personalised Information

In the future, if we require certain personal information, you agree to provide accurate and complete details. We may also require email and phone number verification for user authentication.

3.6 Cookies and Similar Technologies

We use various mechanisms akin to cookies for data collection, including web beacons and pixel tags. These mechanisms enable us to recognize your device and retain information for subsequent visits. We use these technologies to enhance user experience, analyse performance, ensure security, and deliver relevant advertising. By continuing to use our Application, you consent to our use of these technologies.

4. How is your Information Used?

We may use your Personal Information to provide personalized features, comply with legal obligations, resolve disputes, enforce our agreements, and improve the Application by analysing how users interact with it.

4.1 Automation and Artificial Intelligence

To provide enhanced functionality, we may leverage technologies such as regex parsing, template matching, artificial intelligence (AI), and machine learning (ML). We use service data for these technologies only to improve algorithm accuracy using anonymized and aggregated data, and to customize user experience based on usage patterns — strictly adhering to our privacy and confidentiality commitments.

4.2 Opt-Out Control

In compliance with the Digital Data Protection Act, 2023, our consent notice will provide explicit details regarding how your data will be used, allowing you to selectively opt out of certain data uses.

5. Who Will We Share this Information With?

We may share your Personal Data in the following circumstances:

• With affiliates and third-party entities who process data only per our instructions and this Policy
• Aggregated or de-identified information may be shared for analytics, advertising, and research purposes
• To a subsequent owner or operator of the Application in the event of a corporate transaction
• To comply with legal orders, government requests, or corporate governance functions
• To combat fraud or criminal activity and protect our rights or those of our users

We do not sell or otherwise disclose Personal Information about you, except as described herein. We may engage third-party companies to support the functioning of the Application, who are contractually obligated not to disclose or use your Personal Information for any other purpose.

5.1 Employee and Contractor Access

Access to personal data is restricted to employees and contractors who require it to perform their job duties. All personnel with access are bound by confidentiality agreements and undergo training on data privacy practices.

6. Data Portability

You have the right to request and receive a copy of the personal data you have provided to us in a structured, commonly used, and machine-readable format, and to transmit that data to another controller without hindrance from us, where technically feasible.

7. How Do We Protect Your Information?

Our Application has stringent security measures in place to protect against loss, misuse, and alteration of information. The secure server software (SSL) encrypts all information before it is transmitted to us. Our servers are accessible only to authorized personnel, and information is shared on a need-to-know basis.

Although we endeavour to safeguard your personally identifiable information, transmissions made over the internet cannot be made absolutely secure. By using this Application, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

7.1 Data Breach Procedures

In the event of any personal data breach, we shall notify you and the relevant authorities of such breach.

7.2 Control Over Your Data

You have the right to nominate any other individual who shall, in the event of your death or incapacity, exercise the rights bestowed on you. You also have the right to obtain from us a summary of the personal data being processed, the identities of all data fiduciaries and processors with whom your data has been shared, and any other information related to its processing.

8. How Can You Correct Inaccuracies in Your Information?

You have the right to review and correct your Personal Data. In the event of loss of access details, you can send an email to harimoradiya123@gmail.com.

9. Your Duties

You shall:

• Comply with all applicable laws while exercising your rights under the Digital Personal Data Protection Act 2023
• Not impersonate another person while providing your personal data
• Not suppress any material information while providing your personal data for any document or proof of identity
• Not register or raise any false or frivolous grievances or complaints
• Furnish only verifiably authentic information while exercising your right to correction or erasure

10. Children's Privacy

In line with the Children's Online Privacy Protection Act (COPPA), our services are not intended for individuals under the age of 13, and we do not knowingly collect personal identifiable information from children under this age. If we become aware that a child under 13 has provided us with personal information, we promptly delete such information from our servers. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

11. Indemnity

To the maximum extent permitted by law, you agree to defend, indemnify and hold harmless Hari Moradiya and our affiliates from any and all claims, damages, obligations, losses, liabilities, costs and expenses arising from: (i) your use of, or inability to use, the Application; (ii) any actions related to the creation, uploading, sharing, or promotion of products or services through the Application; or (iii) any breach of this Privacy Policy or violation of applicable laws.

12. Limitation of Liability

We are not responsible for any breach of security or for any actions or inactions of any third parties that receive your Personal Information. To the fullest extent permissible by law, we shall not be liable for any direct, indirect, exemplary, special, consequential, or incidental damages of any kind arising under this Privacy Policy or out of your use of, or inability to use, the Application.

13. Applicability of the Terms of Use

This Policy shall be supplementary to the Terms of Use. To the extent any provision of this Policy does not conflict with the Terms of Use, the Terms of Use shall apply.

14. Grievance Redressal Mechanism

In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, the contact details for concerns are provided below.

Contact Information

If you wish to make a complaint regarding any violation of the provisions of this Policy, you may send a written complaint to the email above, who shall redress the complaint in accordance with the provisions of the Digital Personal Data Protection Act, 2023.